Many IT components are integrated together to ensure the operation of business goes well, from various perspective – networking, security, operating systems, hardware, software. Monitoring becomes critical to put our finger on the pulse of the heath of the IT systems however challenges increase with the increasing scale, heterogeneous components, complexity of connectivity between components, distance with distributed installation branches, operating hours. Hence a good infrastructure monitoring tool is essential in notifying fault events and ensuring the components in good health such as resource utilization and capacity. The data collected allows enterprise to take up proactive approach to detect possible failures before failure occurs. Correlation of event allows administrator to cut down the time to troubleshoot possibly with root cause identified.

When the monitoring tool reports an issue, the case can be taken up by one team of people or link it up to the service desk as part of ITIL service management practice as a standard corporate process to improve communication and tracking.

Everest is a true Unified Monitoring and Management systems for heterogeneous digital infrastructure system spread across multiple locations. A multi-mode rule-based fault detection module quickly isolates & resolves fault with simple-to-advanced built in notification and scripting modules. Everest analyses the performance of each device present in your network infrastructure, efficiently gauge network performance through dynamic thresholds and predictive analysis. Not forgetting its Configuration Management, SLA Management and Topology Management, Everest provides all the management modules in a single platform. Totally aligned with ITILv3 guidelines,

Everest track and manage your services & workflows with its quick-help and easy-to-use Service Management feature tools, from the incident occurrence to its resolution.

https://www.everestims.com